A 99.9% Server Uptime
The principal advantage of setting up your very own cloud website hosting system is that you do not have to be worried about compatibility issues – you design a special set of software applications in such a way as to work with a defined set of hardware elements. The result is something much more solid and dependable, as there are fewer possible risks of failure. We have set up our cloud hosting platform atop time–tested hardware parts as well as a significantly tweaked version of Security–Enhanced Linux so as to create an absolutely secure environment for all your websites.
That’s the reason why, with each of our Linux cloud website hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is very important that you also set up your own network architecture. For this reason, we set up a custom internal network in all our datacenter facilities. Relying on top–hole Juniper switches and routers, our internal network allows for eye–poppingly fast data transmission rates and is also fully redundant.
Therefore, you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, irrespective of which hosting package you’ve opted for.
A 30–Day Money–Back Guarantee
Despite the fact that we have done just about everything to minimize all possible risks with our cloud hosting plans and even though we offer top–class support, there are situations when the client is simply not content with what we offer. Or he has to upgrade to a more powerful web hosting solution, such as a virtual private server or a dedicated hosting server.
This is why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not satisfied, you will receive a full refund.
24/7 Technical Support
We have attentively handpicked each single member of our 24x7 support department to make sure that we can offer the best customer support that you can possibly get. Each one of our techs has many years of experience dealing with hosting accounts behind his back, therefore they know what they are doing. Besides, they are available 24x7 – you’ll be able to call them at any moment and they’ll get back to you as quickly as possible.
Their average response time is under 20 minutes, whilst with other hosting suppliers you need to wait around for days. What’s more, we offer a 1–hour response time guarantee. Regardless of what happens, your questions will be replied to within an hour.