Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Online Control Panel you’ll find an in–depth Help Center section featuring a plethora of instructional articles and frequently asked questions. They are compiled by our support team of seasoned technicians. Just type in your question and our clever platform will show you the most suitable answer.

  • Top quality support service
  • Tutorial Videos

  • We have compiled a collection of step–by–step video tutorials that detailedly display how you can deal with a typical issue connected to your Linux cloud website hosting account. You will find the how–to videos in the Help Center.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7x365 help desk support service and come with a sixty–minute response time guarantee. Our well–trained technical support engineers will be available to you 24/7/365 and will sort out any problem that you may possibly have within maximum 60 minutes after the technical support ticket submission. In the majority of instances, a reply will be given to you in less than twenty minutes.