Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Reply Warranty

  • Our crew of technicians will do their best to respond to your help demands within approximately 1 hour. If, however, the difficulty you have come across demands the help of our Admin =Department,= we will forward the ticket to the administrator in charge and will write a note to tell you.

  • Top quality support service
  • Professional Technical Assist Service

  • We offer 24x7 tech support through a ultra–fast ticket solution built into your Control Panel. You could write to us whenever you want about any of the apps that come pre–installed on the virtual server, this includes the selected Linux OS version, the server management panel and our in–house made Online Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • An in–depth and consistently updated collection of articles is integrated into our in–house built Online Control Panel. It offers you quick tips about how to carry out all the necessary website supervision tasks. The Help zone offers in–depth how–to article tutorials and step by step video tutorials. You can open the Help area by clicking on the Help or Video buttons in the right side of each Control Panel section.