Q: What does the web site migration service consist of? Will my site be secure?
A: When your present web hosting provider can no longer fulfill the needs of your website, or when you suffer from regular downtime, or if you have to wait for hours for the client service team to respond back to you, it may be smart to change your web hosting provider, i.e. to transfer all the files for your web sites together with your databases from your present provider to your future provider. At hot2host, we realize that this can often be hard & time–consuming. This is the reason why we’ll perform all that for you at no cost!Our proficient technical staff members will move your web site content from your current provider to us. Our technicians have broad experience with web site migration and are able to take care of everything – from a regular WordPress–powered weblog or Joomla™–driven site, to a very complex, custom–built application.
Q: How much time will the website migration process take?
A: We try to implement all web site migrations as fast as possible. Yet, we don’t have a set time frame for web site migrations. There are various elements that you have to consider – the mere size of your site and the workload of our website migration team, etc. We always strive to accomplish each migration within 48 hours. With smaller sites, our staff usually manages to finish in less than 24 hours.
Q: What info will I have to provide to your Website Migration Department?
A: We do not require any sensitive info. We’ll require, however, the login information for your present web hosting account and the name of the site that you wish to migrate.
Q: My present hosting account has delicate data inside. How can I trust you?
Q: Will there be any outage for my site?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. Once the migration is over, we will make sure that everything is working properly and that the integrity of your web content is not affected before notifying you that the transfer is complete. After that, we’ll instruct you how to transfer the domain over to your web hosting account with us and how to edit your DNS resource records.
Q: Will my old hosting provider need to provide any information/assistance?
A: Nah. Apart from your login info for the Control Panel, we will not require anything. We’ll never contact your hosting provider. They won’t know anything about the migration either.
Q: Which web hosting platforms do you support?
A: Yeah. We support all common Linux–based web hosting platforms. We don’t support Windows–powered web hosting platforms, since we do not offer Windows hosting solutions ourselves.Furthermore, we do not support proprietary web site building and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.